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Noticeboard

Patient Notice

Please note- we will be closed on Bank Holiday Monday- 26th August 2019

Please order your repeat Prescriptions by Wednesday 21st August in order for them to be ready on time if you need them whilst we are closed.

Patient Notice re Prescriptions

From 1st September 2019 the practice have taken the decision to stop pharmacies from ordering repeat prescriptions on behalf of patients.

This does not effect the prescription collection service.

For future prescription requests, patients should make use of the following prescription ordering methods:

On line- ask at reception for details.

Post box - located next to the main entrance

Reception box - located on the corridor

Mail - to the practice address

Manchester Diabetic Eye Screening

The South Manchester Diabetic Eye Screening Programme will be changing from the 1st April 2019 to the Greater Manchester South Diabetic Eye Screening Programme.

Health Intelligence, the new provider, will continue the excellent service you currently receive and will be in touch to invite you to your next screening appointment.

If you use this service, you do not need to do anything 

For further information please call Health Intelligence on 0161 464 3000 or email enquiries.gmsouthdesp@nhs.net More information at www.gmsouthdesp.co.uk or www.srft.nhs.uk/diabetic535/.

Notification of Change

From 1st March 2019 any URGENT issues requiring a GP Telephone call back MUST be requested before 10am

To clarify- The telephone ring back system is for URGENT MEDICAL ISSUES ONLY where a patient cannot legitimately get into the surgery- (not for sick note requests or prescription issues)

If your issue does not meet the requirements- you will be expected to use the open access on the day before 10.30am or the following day.

Any requests for Housebound visits must also be received before 10am.

Fax Machine

Please be advised- we no longer have a fax machine - 

Friends & Family

Please click for more info about friends & Family http://www.benchillmedicalpractice.co.uk/info.aspx?p=9
 
FACEBOOK
Dear All
We have recently introduced a facebook page as part of our plan to improve communications with our patients. Please click on the link at the bottom of this page to like us and join us in the bid to spreading the word about our practice and the services we provide.
 
 

 

 
 
FACEBOOK
Keep yourself up date with our practice notifications by liking us www.facebook.com or click on the link at the bottom of this page to sign up to our page
 
Website Promotion
We would like to encourage more of our patients in the use of this website in order to obtain a wide variety practice/health information, appointment bookings and prescription requests. We would be very grateful if you would join us in this promotion and encourage any friends or relatives to sign up with for use of the practice website.
 
 
 
 
 
 
 
Appointments
Patients may book a routine appointment with any of the doctors in the practice by telephoning 0161 493 9101 or by calling in to the surgery. Appointments are released every morning at 8am for the afternoon 48 hours later.
We operate open access every morning, where you can be seen by the next available GP. The Gp's operate this service from 8.30am- 10.30am. Please note you can book in at reception from 8am.
We are unable to guarantee the GP of your choice unless the GP has given you a review slip. Please be advised that some days can be busy and result in longer waiting times.

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment. (This option is not currently available on line)

Test Results
If you wish to telephone the surgery for test results please ring after 1.00pm. You should allow 3 to 5 days for the results to reach the practice (some test results may take longer) if any urgent treatment or follow-up is needed the practice will contact you. Enquiries about test results ordered by the hospital should be directed to the hospital not the practice.

Test Results

blood_takingTelephoning the Practice

When telephoning the surgery please try to keep your calls as brief as possible and if you can avoid calling during the morning for non-urgent enquiries as this tends to be our busiest time.

If you wish to telephone the surgery for test results please ring after 1.00pm. You should allow 3 to 5 days for the results to reach the practice (some test results may take longer) if any urgent treatment or follow-up is needed the practice will contact you.

Enquiries about test results ordered by the hospital should be directed to the hospital not the practice.

Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them.

 
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