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Noticeboard

Patient Notice

Please note- we will be closed on Bank Holiday Monday- 26th August 2019

Please order your repeat Prescriptions by Wednesday 21st August in order for them to be ready on time if you need them whilst we are closed.

Patient Notice re Prescriptions

From 1st September 2019 the practice have taken the decision to stop pharmacies from ordering repeat prescriptions on behalf of patients.

This does not effect the prescription collection service.

For future prescription requests, patients should make use of the following prescription ordering methods:

On line- ask at reception for details.

Post box - located next to the main entrance

Reception box - located on the corridor

Mail - to the practice address

Manchester Diabetic Eye Screening

The South Manchester Diabetic Eye Screening Programme will be changing from the 1st April 2019 to the Greater Manchester South Diabetic Eye Screening Programme.

Health Intelligence, the new provider, will continue the excellent service you currently receive and will be in touch to invite you to your next screening appointment.

If you use this service, you do not need to do anything 

For further information please call Health Intelligence on 0161 464 3000 or email enquiries.gmsouthdesp@nhs.net More information at www.gmsouthdesp.co.uk or www.srft.nhs.uk/diabetic535/.

Notification of Change

From 1st March 2019 any URGENT issues requiring a GP Telephone call back MUST be requested before 10am

To clarify- The telephone ring back system is for URGENT MEDICAL ISSUES ONLY where a patient cannot legitimately get into the surgery- (not for sick note requests or prescription issues)

If your issue does not meet the requirements- you will be expected to use the open access on the day before 10.30am or the following day.

Any requests for Housebound visits must also be received before 10am.

Fax Machine

Please be advised- we no longer have a fax machine - 

Friends & Family

Please click for more info about friends & Family http://www.benchillmedicalpractice.co.uk/info.aspx?p=9
 
FACEBOOK
Dear All
We have recently introduced a facebook page as part of our plan to improve communications with our patients. Please click on the link at the bottom of this page to like us and join us in the bid to spreading the word about our practice and the services we provide.
 
 

 

 
 
FACEBOOK
Keep yourself up date with our practice notifications by liking us www.facebook.com or click on the link at the bottom of this page to sign up to our page
 
Website Promotion
We would like to encourage more of our patients in the use of this website in order to obtain a wide variety practice/health information, appointment bookings and prescription requests. We would be very grateful if you would join us in this promotion and encourage any friends or relatives to sign up with for use of the practice website.
 
 
 
 
 
 
 
Appointments
Patients may book a routine appointment with any of the doctors in the practice by telephoning 0161 493 9101 or by calling in to the surgery. Appointments are released every morning at 8am for the afternoon 48 hours later.
We operate open access every morning, where you can be seen by the next available GP. The Gp's operate this service from 8.30am- 10.30am. Please note you can book in at reception from 8am.
We are unable to guarantee the GP of your choice unless the GP has given you a review slip. Please be advised that some days can be busy and result in longer waiting times.

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment. (This option is not currently available on line)

Test Results
If you wish to telephone the surgery for test results please ring after 1.00pm. You should allow 3 to 5 days for the results to reach the practice (some test results may take longer) if any urgent treatment or follow-up is needed the practice will contact you. Enquiries about test results ordered by the hospital should be directed to the hospital not the practice.

Repeat Prescriptionsmulticolour_pills

If you are taking regular medication you will be given a repeat prescription form. Only the items on your form may be obtained this way. Please tick the required items and do one of the following:

  • Hand the form in to reception.
  • Post it enclosing a stamped addressed envelope if you want it posted back.
  • Order online via the link below

Please note- From 1st September 2019 Your nominated pharmacy cannot order your repeat prescription on your behalf. This will not effect the chemist prescription collection service. Housebound/ elderly patients over 75 will be accepted by telephone only with prior agreement with the practice.

Please Note - Repeat precription requests cannot be taken on the telephone. 

Prescription drugs are very expensive. If you no longer use an item that has been included in your repeat prescription list please check if it should be cancelled.

PLEASE NOTE - The practice is now able to ffer the electronic prescription service, please speak to the pharmacy of your choice if you would like to be registered for this service.

Prescription Privacy Notice

In May 2018 a new privacy law will be introduced. As a result please see the link to find out how we use and protect your prescription information https://www.nhsbsa.nhs.uk/privacy

Your Prescription- your choice-

You have the right to collect medicines that have been prescribed for you from any Pharmacy you choose.

Your choice should not be influenced by letters you receive in the post, or by any Doctor or Pharmacist

https://www.england.nhs.uk/commissioning/wp-content/uploads/sites/12/2015/09/poster-combatting-prescription-disp-docs.pdf

Safe Storage of Medicines

The practice advises patients to ensure that prescribed medications are always kept in safe place within the home environment. Patients with young children or who care for vulnerable adults are advised to take extra care, ensuring that medicines are preferably kept in a locked cupboard or stored out of reach.

Medicines that are no longer required or have expired should be returned to the local pharmacy and NOT the GP practice. Prescription drugs are very expensive. If you no longer use an item that has been included in your repeat prescription list please check if it should be cancelled.

pill Click Here to order your repeat prescription online

48_hoursRepeat prescriptions require 2 working days notice and this must be given at all times in order to allow staff to prepare the prescription and time for the doctor to then check and sign the prescription and return it to the reception ready for collection.

 
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