This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

Patient Notice

Please note- we will be closed on Bank Holiday Monday- 26th August 2019

Please order your repeat Prescriptions by Wednesday 21st August in order for them to be ready on time if you need them whilst we are closed.

Patient Notice re Prescriptions

From 1st September 2019 the practice have taken the decision to stop pharmacies from ordering repeat prescriptions on behalf of patients.

This does not effect the prescription collection service.

For future prescription requests, patients should make use of the following prescription ordering methods:

On line- ask at reception for details.

Post box - located next to the main entrance

Reception box - located on the corridor

Mail - to the practice address

Manchester Diabetic Eye Screening

The South Manchester Diabetic Eye Screening Programme will be changing from the 1st April 2019 to the Greater Manchester South Diabetic Eye Screening Programme.

Health Intelligence, the new provider, will continue the excellent service you currently receive and will be in touch to invite you to your next screening appointment.

If you use this service, you do not need to do anything 

For further information please call Health Intelligence on 0161 464 3000 or email enquiries.gmsouthdesp@nhs.net More information at www.gmsouthdesp.co.uk or www.srft.nhs.uk/diabetic535/.

Notification of Change

From 1st March 2019 any URGENT issues requiring a GP Telephone call back MUST be requested before 10am

To clarify- The telephone ring back system is for URGENT MEDICAL ISSUES ONLY where a patient cannot legitimately get into the surgery- (not for sick note requests or prescription issues)

If your issue does not meet the requirements- you will be expected to use the open access on the day before 10.30am or the following day.

Any requests for Housebound visits must also be received before 10am.

Fax Machine

Please be advised- we no longer have a fax machine - 

Friends & Family

Please click for more info about friends & Family http://www.benchillmedicalpractice.co.uk/info.aspx?p=9
 
FACEBOOK
Dear All
We have recently introduced a facebook page as part of our plan to improve communications with our patients. Please click on the link at the bottom of this page to like us and join us in the bid to spreading the word about our practice and the services we provide.
 
 

 

 
 
FACEBOOK
Keep yourself up date with our practice notifications by liking us www.facebook.com or click on the link at the bottom of this page to sign up to our page
 
Website Promotion
We would like to encourage more of our patients in the use of this website in order to obtain a wide variety practice/health information, appointment bookings and prescription requests. We would be very grateful if you would join us in this promotion and encourage any friends or relatives to sign up with for use of the practice website.
 
 
 
 
 
 
 
Appointments
Patients may book a routine appointment with any of the doctors in the practice by telephoning 0161 493 9101 or by calling in to the surgery. Appointments are released every morning at 8am for the afternoon 48 hours later.
We operate open access every morning, where you can be seen by the next available GP. The Gp's operate this service from 8.30am- 10.30am. Please note you can book in at reception from 8am.
We are unable to guarantee the GP of your choice unless the GP has given you a review slip. Please be advised that some days can be busy and result in longer waiting times.

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment. (This option is not currently available on line)

Test Results
If you wish to telephone the surgery for test results please ring after 1.00pm. You should allow 3 to 5 days for the results to reach the practice (some test results may take longer) if any urgent treatment or follow-up is needed the practice will contact you. Enquiries about test results ordered by the hospital should be directed to the hospital not the practice.

Clinical Research

FARSITE (rapid feasibility and focused recruitment for clinical research)

FAIR PROCESSING NOTICE

This practice records information about you, your health and your treatment so that you receive the right care.  We record this information so that it is available each time we see you.  We have a legal duty to keep the information we record about you confidential.

The information recorded about you may also be used for reasons other than your personal care, for example, to help to protect the health of the general public, to plan for future services, to train staff and to carry out clinical and other research.

We are involved in research that requires access to computerised information from patients’ notes.  You cannot be identified from these notes by non-practice staff as all personal details (name, address, postcode, full date of birth) are obscured and protected using a computer process called pseudonymisation.  Individual patient records are added into a much larger pseudonymised database from many patients across the UK, which is then used by NHS research staff outside this practice.  These data may be linked to other data such as hospital data.

If you would like to opt out of this data collection and processing scheme, please let the doctor know and your records will not be collected for use in research.  This will not affect your care in any way.

If anything to do with the research would require that you provide additional information about yourself, you will be contacted by a doctor at the practice to see if you are willing to take part; you will not be identified in any published results.

You have the right of access to your health records.  If at any time you would like to know more or have any concerns about how we use your information, please ask reception for more details or click on the links below.

Web: www.nweh.org.uk

Email: info@nweh.org.uk

Farsite Flyer



 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website