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Noticeboard

Patient Notice

Please note- we will be closed on Bank Holiday Monday- 26th August 2019

Please order your repeat Prescriptions by Wednesday 21st August in order for them to be ready on time if you need them whilst we are closed.

Patient Notice re Prescriptions

From 1st September 2019 the practice have taken the decision to stop pharmacies from ordering repeat prescriptions on behalf of patients.

This does not effect the prescription collection service.

For future prescription requests, patients should make use of the following prescription ordering methods:

On line- ask at reception for details.

Post box - located next to the main entrance

Reception box - located on the corridor

Mail - to the practice address

Manchester Diabetic Eye Screening

The South Manchester Diabetic Eye Screening Programme will be changing from the 1st April 2019 to the Greater Manchester South Diabetic Eye Screening Programme.

Health Intelligence, the new provider, will continue the excellent service you currently receive and will be in touch to invite you to your next screening appointment.

If you use this service, you do not need to do anything 

For further information please call Health Intelligence on 0161 464 3000 or email enquiries.gmsouthdesp@nhs.net More information at www.gmsouthdesp.co.uk or www.srft.nhs.uk/diabetic535/.

Notification of Change

From 1st March 2019 any URGENT issues requiring a GP Telephone call back MUST be requested before 10am

To clarify- The telephone ring back system is for URGENT MEDICAL ISSUES ONLY where a patient cannot legitimately get into the surgery- (not for sick note requests or prescription issues)

If your issue does not meet the requirements- you will be expected to use the open access on the day before 10.30am or the following day.

Any requests for Housebound visits must also be received before 10am.

Fax Machine

Please be advised- we no longer have a fax machine - 

Friends & Family

Please click for more info about friends & Family http://www.benchillmedicalpractice.co.uk/info.aspx?p=9
 
FACEBOOK
Dear All
We have recently introduced a facebook page as part of our plan to improve communications with our patients. Please click on the link at the bottom of this page to like us and join us in the bid to spreading the word about our practice and the services we provide.
 
 

 

 
 
FACEBOOK
Keep yourself up date with our practice notifications by liking us www.facebook.com or click on the link at the bottom of this page to sign up to our page
 
Website Promotion
We would like to encourage more of our patients in the use of this website in order to obtain a wide variety practice/health information, appointment bookings and prescription requests. We would be very grateful if you would join us in this promotion and encourage any friends or relatives to sign up with for use of the practice website.
 
 
 
 
 
 
 
Appointments
Patients may book a routine appointment with any of the doctors in the practice by telephoning 0161 493 9101 or by calling in to the surgery. Appointments are released every morning at 8am for the afternoon 48 hours later.
We operate open access every morning, where you can be seen by the next available GP. The Gp's operate this service from 8.30am- 10.30am. Please note you can book in at reception from 8am.
We are unable to guarantee the GP of your choice unless the GP has given you a review slip. Please be advised that some days can be busy and result in longer waiting times.

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment. (This option is not currently available on line)

Test Results
If you wish to telephone the surgery for test results please ring after 1.00pm. You should allow 3 to 5 days for the results to reach the practice (some test results may take longer) if any urgent treatment or follow-up is needed the practice will contact you. Enquiries about test results ordered by the hospital should be directed to the hospital not the practice.

Care Data

Care Data

How sharing information in your medical records can help the NHS to provide better care

A modern information system has been developed, which will make increased use of information from medical records with the intention of improving health services. The system is being delivered by the Health and Social Care Information Centre (HSCIC) and NHS Englandon behalf of the NHS.

It is important that the NHS can use this information to get a complete picture of what is happening across health and social care and to plan services according to what works best. The new system will provide joined-up information about the care received from all of the different parts of the health service, including hospitals and GP practices.

Your date of birth, full postcode, NHS Number and gender rather than your name will be used to link your records in a secure system, managed by the HSCIC. Once this information has been linked a new record will be created. This new record will not contain information that identifies you. The type of information shared, and how it is shared, is controlled by law and strict confidentiality rules.

The new system will also provide information that will enable the public to hold the NHS to account and ensure that any unacceptable standards of care are identified as quickly as possible. Information will help to:

  • find more effective ways of preventing, treating and managing illnesses
  • guide local decisions about changes that are needed to respond to the needs of local patients
  • support public health by anticipating risks of particular diseases and conditions, and help us to take action to prevent problems
  • improve the public’s understanding of the outcomes of care, giving them confidence in health and care services
  • guide decisions about how to manage NHS resources so that they can best support the treatment and management of illness for the benefit of patients

It is important that you read the leaflet How information about you helps us to provide better care (PDF, 344kb) so that you understand how information in medical records can be used to improve the way that healthcare is delivered.

If you are happy for your information to be used then you do not need to do anything. But if you have concerns you should talk to your GP.

If you do not want information that identifies you from being shared outside your GP practice, talk to a member of staff at your practice. They will make a note of this in your medical record. This will prevent your information being used other than where necessary by law, such as in case of a public health emergency. You will also be able to restrict the use of information held by other places you receive care from. However, this will not affect the care you receive.

You can change your mind at any time and as many times as you wish. Just speak to your GP practice and ask them to record your wishes. For example, if you state that you are happy for your information to be used then you later decide that you object, tell your GP and the HSCIC will then ensure that any information they have from your GP practice and that could identify you is removed.

Information from GP practices will begin to be extracted and sent to the HSCIC in the autumn 2013. The GP data will be linked with the hospital data already held by the HSCIC.

For more information about how data is collected and shared, including confidentiality, read the Q&A below or download the FAQ for patients (PDF, 153kb) produced by the HSCIC and NHS England.



 
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